Wilton chairman predicts casino opening in 2020. January 4, 2019. Wilton Rancheria Chairman Raymond Hitchcock said last week his tribe expects to finish construction of the Wilton Resort Casino by the end of 2020. A final determination of the opening date will be announced later based on progress of the project.
The COVID-19 pandemic closed all commercial and tribal casino properties in the United States. This map tracks reopening across the country at the property-level. A property is considered open based on gambling availability. Please contact an individual property to determine what amenities are available. Current Status: 82 Closed 915 Open. Open 24/7/365, the property features more than 150 live action table games; approximately 2,200 slot machines; and a High Limit room Casino & Hotel Philadelphia has committed to serve as a.
Statement by tony frabbiele, vice president & general manager, on the reopening of the meadows casino racetrack hotel
Social Distancing
- We will limit capacity on our gaming floor to no more than 50% of our maximum occupancy.
- The installation of floor decals and signage to strictly enforce social distancing guidelines in areas where lines typically form.
- Table game seating will be limited, and slot machines will be configured to meet social distancing requirements.
- The poker room is closed.
- Live music, entertainment, convention, and banquet services will remain suspended.
- There will be no large drawings, tournaments, or special events.
- The Eatery and Bistecca are open.
- The valet will remain closed.
- Live Racing is scheduled to resume on Wednesday, Thursday and Friday, all 12:45 p.m. start times. Simulcast cashiers are available seven days a week noon to 9 p.m., Friday and Saturday from noon to midnight.
- Meadows Lanes has reopened.
Health & Safety
- Team members and vendors will be required to wear masks and will undergo a health screening each day, including temperature checks, prior to their shift.
- By executive order from the Pennsylvania Gaming Control Board, we have placed a ban on all smoking indoors. We have designated and socially distanced smoking areas outside towards the main and south entrance.
- Guests will be required to wear masks prior to entry.
- Slot machines and table games will be thoroughly and regularly cleaned throughout the day.
- Sanitizer stations will be installed on the casino floor and be readily available throughout the facility.
- We will deploy a fog machine to disinfect and sanitize the property every night.
Casino
SUNDAY: 8 a.m. – 4 a.m.
MONDAY: 8 a.m. – 4 a.m.
TUESDAY: 8 a.m. – 4 a.m.
WEDNESDAY: 8 a.m. – 4 a.m.
THURSDAY: 8 a.m. – 4 a.m.
FRIDAY: 8 a.m. – 5 a.m.
SATURDAY: 8 a.m. – 5 a.m.
The casino is closed each day in order to deep clean and sanitize.
Every other slot machine is disabled.
Table games seating will be limited. The process of some of the games may be altered to limit contact of chips, cards and cash.
The Poker Room is temporarily closed.
The Sportsbook is open. The Sportsbook counter will be open Sunday – Thursday from 8 a.m. – 4 a.m. and Friday and Saturday from 8 a.m. – 5 a.m. The self-betting kiosks will be available during casino hours daily.
Smoking will be permitted in designated sections on the casino floor. There will be no smoking permitted at Table Games.
Club Elite and Owners is opened with limited weekend hours.
Pechanga Casino Open Date
Valet service will be unavailable for all guests.
Masks
All guests and Team Members will be required to wear masks.
Guests may be asked to remove any headwear/hats and temporarily pull down their masks so their identify can be confirmed as they pass through security.
Smoking is prohibited inside the building. There are designated smoking areas outside.Promotions
Some limited promotions will resume. Eligible guests may receive free play offers.
We will be transitioning to contactless communication. Make sure you have a valid email address with us for your mychoice account.
Bars & Restaurants
THE EATERY
Joe & Dough:
Friday & Saturday: 5 p.m. – 9 p.m.
Sunday: 11 a.m – 5 p.m.
Classic:
Sunday – Thursday: 8 a.m. – 4 a.m.
Friday & Saturday: 8 a.m. – 5 a.m.
Mercato:
Sunday – Thursday: 11 a.m. – 9 p.m.
Friday & Saturday: 11 a.m. – Midnight
Zen:
Friday & Saturday: 5 p.m. – 11 p.m.
Sunday: 3 p.m. – 9 p.m.
2Ten Drafthouse:
Daily: 11 a.m. – 11 p.m.
Bistecca:
Sunday – Thursday: 4 p.m. – 9 p.m.
Friday & Saturday: 4 p.m. – 10:30 p.m.
Entertainment
All live entertainment at the H Lounge is suspended at this time.
All shows at the Event Center have been canceled or postponed. Refunds will be issued for canceled events at the point of purchase. Tickets for postponed events are still valid. For updates, please visit our Event Center page.
Meadows Lanes has reopened.
Hotel
The hotel is open and taking reservations. To book a room, please visit our Hotel page.
Horse Racing
Live Racing is scheduled to resume on Wednesday, Thursday, and Friday, all 12:45 p.m. start times.
Simulcast cashiers are available Sunday through Thursday noon to 9 p.m., Friday and Saturday from noon to midnight.
What are your hours of operations?
SUNDAY: 8 a.m. – 4 a.m.
MONDAY: 8 a.m. – 4 a.m.
TUESDAY: 8 a.m. – 4 a.m.
WEDNESDAY: 8 a.m. – 4 a.m.
THURSDAY: 8 a.m. – 4 a.m.
FRIDAY: 8 a.m. – 5 a.m.
SATURDAY: 8 a.m. – 5 a.m.
The casino is closed each day in order to deep clean and sanitize.
Do I need to wear a mask to enter?
Yes, per PGCB COVID-19 Reopening Protocols, all guests and team members entering a casino shall wear a mask which covers the nose and mouth area. If you are unable to wear a mask for health reasons, we encourage you to play online in PA at HollywoodCasino.com. Patrons not complying with these protocols shall be warned and if they do not comply, shall be asked to leave the casino. Guests may be asked to remove any headwear/hats and temporarily pull down their mask so their identity can be confirmed as they pass through security.
Will there still be promotions and offers?
Some limited promotions will resume. Eligible guests may receive free play offers. As we transition to contactless communication, make sure we have a valid email address for your mychoice account. All promotions scheduled for March, April or May have been canceled or postponed with no definite plans to resume.
What is contactless communication?
Contactless communication is the safest way for us to inform you of upcoming offers, promotions, and special events. We will be providing a majority of these update via email. To link your email address to your mychoice account, visit www.mychoice.com and update your account OR you can visit the mychoice center upon your next visit to ensure we have your email address.
Will my Free SlotPlay from March or April be available?
All March and April offers have expired, To ensure you receive the latest information, make sure we have your email address. Any previously earned mycash is available and will not be expiring at this time.
Will my mychoice card, mycash, or tier level be expired when I come back?
Mycash will not expire in 2020. Your mychoice tier will be set on July 1, 2020 based on your tier points earned in 2019. Though your mychoice card may have an expiration date printed on it, your card will still work in our slot machines and kiosks and will only need reprinted when being utilized for tier level discounts. For 2021 tier earning, we have extended the end date of the earning period from December 31, 2020, now to May 31, 2021.
What dining outlets and bars are open?
THE EATERY
Joe & Dough:
Friday & Saturday: 5 p.m. – 9 p.m.
Sunday: 11 a.m – 5 p.m.
Classic:
Sunday – Thursday: 8 a.m. – 4 a.m.
Friday & Saturday: 8 a.m. – 5 a.m.
Mercato:
Sunday – Thursday: 11 a.m. – 9 p.m.
Friday & Saturday: 11 a.m. – Midnight
Zen:
Friday & Saturday: 5 p.m. – 11 p.m.
Sunday: 3 p.m. – 9 p.m.
2Ten Drafthouse:
Daily: 11 a.m. – 11 p.m.
Bistecca:
Sunday – Thursday: 4 p.m. – 9 p.m.
Friday & Saturday: 4 p.m. – 10:30 p.m.
Can I play the slot machines?
Yes. Every other slot machine will be out of service to maintain social distancing. Guests may not sit at machines that are turned off. Slot attendants will still be available to pay jackpots and service your machine. Per PGCB COVID-19 Reopening Protocols, players at slot machines shall wear face masks per guidance by the CDC and PA DOH.
Can I still play Table Games?
Yes. Most table games will be open but seating at each game will be limited to three players (six players on a craps table). The process of some of these games may be altered to limit contact of chips, cards, and cash. Patrons should not congregate around the table in close proximity to players at a table.
Will every table game that was offered prior to the closure be available?
Yes.
Will the Poker Room be Open?
The Poker Room is temporarily closed.
Will the Sportsbook be open?
Yes, The Sportsbook is open. The Sportsbook counter will be open Sunday – Thursday from 8 a.m. to 4 a.m. and Friday and Saturday from 8 a.m. – 5 a.m. The self-betting kiosks will be available during casino hours daily.
What venues will be closed inside the casino?
The poker room, will all remain closed until we can safely reopen them. Valet service will be unavailable for all guests.
What about concerts and live entertainment?
All shows in the Event Center have been canceled or rescheduled. Refunds will be issued for canceled events at the point of purchase. Tickets for postponed events are still valid. Updates on entertainment can be found on our website under the entertainment tab.
Can I still get self-serve drinks?
No, the self-serve drink station is currently unavailable. You may still receive complimentary soft drink from a server or at the Sportsbook or H Lounge bars.
Can I still get a hotel room?
Yes. The hotel is open and taking reservations.
How can I stay safe inside the casino?
Social distancing protocols will be enforced inside all areas of the facility. Signage will be displayed to show you where to stand and what is opened and closed. Plexiglas will be placed in high contact areas and all team members will wear masks. Any area that may have high traffic or touch points will be sanitized regularly and the whole facility will be deep cleaned over-night. Every other cashier or mychoice representative work station will be left empty to reduce crowding.
Where do I go if I have additional questions?
The mychoice center, our Facebook page, or our website.
Will you be serving alcohol on the casino floor?
By order of the Governor's Office, we have temporarily suspended alcohol service on the Casino floor. Drinks may still be purchased with a meal while dining in The Eatery, Bistecca Steakhouse and Parlay at The Hyatt Place.
Will my temperature be taken before I enter the casino?
Yes.
Will there be smoking allowed on the casino floor?
By executive order from the Pennsylvania Gaming Control Board, we have placed a ban on all smoking indoors. We have designated and socially distanced smoking areas outside towards the main and south entrance.
Will you have fireworks this year?
No.
I received a cruise certificate at a party earlier in the year, can I still redeem it?
While the cruise industry is struggling we are confident they would be happy to hear from you for a booking. Please contact the Norwegian Cruise Line directly at 1-877-571-6980.
Will the Meadows be having the tier renewal parties?
We currently do not have tier renewal parties on the calendar but hope to be able to celebrate your tier level when we can safely do so.
I previously had a host, do I still have one?
We will be calling hosts back based on business needs. You can ask for any host on duty and they would be happy to help you.
Am I still able to get comps from my host?
Yes. Comps are based on play and will be evaluated on a case by case basis
When will Horse Racing resume?
Live Harness Racing has returned! Live Racing is scheduled to resume on Wednesday, Thursday and Friday, all 12:45 p.m. start times.
Simulcast cashiers are available Sunday through Thursday noon to 9 p.m., Friday and Saturday from noon to midnight.
When will Meadows Lanes reopen?
Meadows Lanes is open.
Statement by Chris Plant, Vice President & General Manager, on the Reopening of River City Casino & Hotel
“While the amenities our customers have come to know and love may be somewhat limited for the time being, the ability to safely welcome back our team members and guests remains our top priority. With this in mind, we worked closely with the Missouri Gaming Commission, state and local leaders, and public health officials to finalize comprehensive Phase I reopening protocols and new health and safety precautions. Our returning team members will be trained on these procedures and our guests will see reminder signage about them throughout the property. These new protocols include, but are not limited to, the following:
Social Distancing
- Capacity on our gaming floor may be limited, but we do not expect this to impact the customer experience.
- The installation of floor decals and signage to strictly enforce social distancing guidelines will be placed in areas where lines typically form.
- Table game seating will be limited, and some slot machines will be placed out of service.
- Live music and entertainment will remain suspended.
- There will be no large drawings, tournaments, or special events.
- Beerhouse, Asia Noodles, and 1904 Steakhouse are open.
- The valet will also remain closed.
- The hotel has reopened.
Health & Safety
- Team members and vendors will be required to wear masks and will undergo a health screening each day, including temperature checks, prior to their shift.
- Based on the ruling by the St. Louis County Health Department, and in order to help reduce the spread of COVID – 19, River City Casino will be requiring all persons in public areas will be required to wear a mask covering the face and nose. Patrons may remove masks temporarily while eating or drinking or when asked by casino staff for identification. Guests not adhering to these requirements will be advised of the requirements and warned that if they continue to disregard they will be asked to leave the property.
- Slots and table games will be thoroughly and regularly cleaned throughout the day.
- Sanitizer stations will be installed on the casino floor and be readily available throughout the facility.
- Plexi-glass separators will be installed at the players club, cage, security podiums and other locations.
We are grateful for the overwhelming support, patience, and understanding from our customers through these unprecedented times.”
Casino
Table game seating will be limited, and some slot machines will be placed out of service.
Masks
Based on the ruling by the St. Louis County Health Department, and in order to help reduce the spread of COVID – 19, River City Casino will be requiring all persons in public areas will be required to wear a mask covering the face and nose. Patrons may remove masks temporarily while eating or drinking or when asked by casino staff for identification. Guests not adhering to these requirements will be advised of the requirements and warned that if they continue to disregard they will be asked to leave the property.
Dining
The Beerhouse: Dine In & Carryout
Sunday – Thursday: Noon – 10 p.m.
Friday & Saturday: Noon – Midnight (Carryout only from 10 p.m. to Midnight)
Asia Noodles: Carryout Only
Daily: 6 p.m. – 2 a.m.
1904 Steakhouse: Dine In Only
Thursday – Saturday: 5 p.m. – 9:30 p.m.
Cibare Barista: Temporarily Closed
Burger Brothers: Temporarily Closed
Club 38: Temporarily Closed
Las Vegas Casinos Open
The Great Food Exposition: Closed
Hotel
The hotel has reopened.
The valet will remain closed.
Entertainment
All live entertainment has been suspended at this time.
Is the Casino Open and what are the Hours of Operation?
• The casino is open 24/7.
• Beerhouse is open for dine-in and carryout, from noon – 10 p.m. Sunday – Thursday and noon – midnight, Friday – Saturday. Beerhouse will operate as carryout only from 10 p.m. to midnight on Friday & Saturday.
• Asia Noodles is open for carryout only, from 6 p.m. – 2 a.m., daily.
• 1904 Steakhouse is hope for dine-in only from 5 p.m. to 9:30 p.m. Thursday through Saturday.
• Cibare Barista is temporarily closed.
• Burger Brothers is temporarily closed.
• Great Food Exposition Buffet will remain closed.
How are you promoting health and safety?
We adhere to robust cleaning practices, social distancing, and encourage use of masks. We have also implemented:
1. Signage at entrances depicting a checklist of COVID-19 symptoms asking team members and guests to refrain from entering the property if necessary.
2. Guests are encouraged to sanitize their hands upon entering the property and use sanitizer stations located prominently throughout the property.
3. Signage and floor markers are installed where lines normally form for customer queuing.
4. Team members and vendors are required to wear masks and undergo a health screening each day, including temperature checks, prior to entering the property.
5. Based on the ruling by the St. Louis County Health Department, and in order to help reduce the spread of COVID – 19, River City Casino will be requiring all persons in public areas will be required to wear a mask covering the face and nose. Patrons may remove masks temporarily while eating or drinking or when asked by casino staff for identification. Guests not adhering to these requirements will be advised of the requirements and warned that if they continue to disregard they will be asked to leave the property.
6. Increased frequency of cleaning and deep cleaning high touch point areas is taking place.
Can I wear a mask or gloves for safety reasons?
Yes. Every guest that enters the casino is required to briefly show their uncovered face at the turnstile location prior to entering. Gloves are acceptable to wear.
What specifically are you doing to encourage social distancing?
Some slot machines are placed out of service and we are reducing the number of positions available at table games. Plexiglass dividers are installed at many counters. Casino capacity will also limited as needed.
What happens if the casino gets full?
Contingency plans are in place and include queuing lines at the entrances, with priority access lines for Owners Club and Elite guests.
Do I have a Free Play bonus offer available? What about gift giveaways, drawings and events?
You can view any available offers at mychoice.com. Make sure your email has been updated at mychoice.com in order to receive notification of upcoming offers. If we are unable to connect with you via email, you will miss out on valuable offers! We have no gift giveaways or drawings planned at this time. Other events will be scheduled at a later date.
When will you open the restaurants?
The Beerhouse: Dine In & Carryout
Sunday – Thursday: Noon – 10 p.m.
Friday & Saturday: Noon – Midnight (Carryout only from 10 p.m. to Midnight)
Asia Noodles: Carryout Only
Daily: 6 p.m. – 2 a.m.
1904 Steakhouse: Dine In Only
Thursday – Saturday: 5 p.m. – 9:30 p.m.
Cibare Barista: Temporarily Closed
Burger Brothers: Temporarily Closed
Palms Casino Open Date
Club 38: Temporarily Closed
The Great Food Exposition: Closed
When will you open the hotel?
The hotel has reopened.
What about my tier status and mycash?
1. No tiers were downgraded during the closure.
2. We are providing guests a minimum of 12 months to earn their tier status for 2021.
3. We are suspending mycash expiration until further notice.
What else should be noted?
Please note the following:
• To avoid lines at the cashier, we recommend using kiosks to cash tickets and break bills.
• Please use casino bars or beverage servers for all drinks; self-serve beverage stations are closed.
• Valet service is temporarily not available.
• The VIP Lounge is open with limited service for Elite and Owners Club guests from 4 p.m. – 10 p.m. Monday – Thursday, 4 p.m. – midnight Friday – Saturday and 10 a.m. – 4 p.m. Sunday.
• The best way to stay up-to-date is through Facebook and by visiting our website. We’ll be posting live updates and more information as it becomes available.